Effective Date: November 10th, 2025

This Privacy Policy describes how Diverse Learners Cooperative (“we,” “us,” or “our”) collects, uses, discloses, and protects personal information when you visit our website [https://diverselearnerscoop.org] (or any affiliated site) and/or use our services (collectively the “Services”).

1. Information We Collect
We may collect the following categories of personal information:

• Contact information such as name, email address, postal address, phone number.

• Demographic information such as age, grade level of learner, special learning needs (if voluntarily submitted).

• Technical and usage information such as IP address, browser type, device information, pages visited, date/time of visit, and referring URL.

• Information you provide when you use or interact with the Services (e.g., by filling in forms, uploading documents, registering for events).

• Cookies and similar tracking technologies (see Section 5).

2. How We Collect Information
We collect personal information:

• When you voluntarily provide it (e.g., when you register, subscribe, fill out a form, request information).

• Automatically when you visit or use our website (for example via cookies, log files, analytics).

• From third-party sources if you interact with our partners or affiliates (only as permitted by law).

3. Use of Your Information
We use the information we collect for purposes including:

• To provide, operate, and maintain our Services.

• To improve, personalize and expand our Services.

• To understand and analyze how you use our Services.

• To respond to your comments, questions and requests, and provide customer service.

• To send you updates, newsletters, marketing or promotional materials (if you’ve opted in).

• To monitor and analyse usage and trends to improve user experience.

• For compliance with legal obligations and enforcement of our rights.

4. Disclosure of Your Information
We may share your personal information with:

• Service providers and vendors who perform services on our behalf (e.g., hosting, analytics, email communications).

• Affiliates or partners who work with us to deliver or improve our Services.

• Law enforcement or governmental authorities when required by law or to protect our rights, property or safety.

• In the event of a merger, acquisition, bankruptcy, or other corporate reorganization, your information may be transferred as part of that transaction.
  We will not sell your personal information to third parties for their direct marketing purposes without your explicit consent.

5. Cookies and Tracking Technologies
We use cookies, web beacons, pixels, and similar tracking technologies to collect information about your use of our Services and to improve functionality. You may be able to disable cookies via your browser settings, but doing so may affect your ability to use certain features of the site.

6. Data Security
We take reasonable administrative, technical, and physical measures designed to protect your personal information from unauthorized access, disclosure, alteration or destruction. However, no method of transmission over the Internet or method of electronic storage is completely secure, and we cannot guarantee absolute security.

7. Data Retention
We retain personal information only for as long as necessary to fulfill the purposes described in this Privacy Policy (including for legal, accounting, or reporting requirements). When the information is no longer needed, we will securely delete or anonymize it.

8. Your Rights (depending on jurisdiction)
Depending on your location and applicable law, you may have rights regarding your personal information, including:

• The right to access and obtain a copy of the personal information we hold about you.

• The right to correct or update your personal information.

• The right to request deletion or restriction of processing of your personal information.

• The right to withdraw consent where we rely on consent to process your information.

• The right to object to certain processing or to request portability of your data.
  To exercise any of these rights, please contact us using the contact information in Section 10. We will respond in accordance with applicable law.

9. International Data Use
We primarily store and process personal information in the United States. If we ever work with partners or service providers outside the U.S., we will take appropriate steps to protect your information in accordance with applicable laws.

10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. When we do, we will revise the “Effective Date” above and post the updated version on our website. We encourage you to review this page periodically to stay informed about how we are protecting your information.

11. Contact Us
If you have any questions about this Privacy Policy or our privacy practices, you may contact us.